Continuity Plan: Protection and Service Beyond Our Places of Work

With the rapidly evolving situation and growing concerns over COVID-19, it goes without saying that the health and safety of our employees, customers, and partners are paramount. As such, we have enforced safety measures — and with customer service as our top priority — we are proceeding with our business continuity plan.

In an effort to limit the number of people physically working in our office, our employees have transitioned to remote work from home. Our technology systems and business continuity planning provide us the flexibility to conduct business via web-based systems, collaborative software, video, and teleconferencing. Our work and our meetings will continue, using digital channels as much as possible and leveraging technology to conduct internal and external meetings virtually.

During these unprecedented times, we are committed to maintaining our business operations and ensuring that our agents, policyholders, and claimants continue to receive the highest quality service without disruption. We will continue to provide you additional information as we move forward.

Wishing you good health and safety!